SWL Institute Policy and Grievance Process

General Conduct and Probation

Attendance and class Policy

The use of cell phones or smart devices is strictly prohibited in classrooms at all times.

Because of the short duration of our courses, no excused absences will be granted. Any

student who engages in misconduct, including class disruptions, obscene or violent

behavior, inappropriate language, sleeping in class, or the use of cell phones or smart

devices during instruction—will be subject to the following disciplinary process:

  • 1. The student will first receive a verbal warning.

  • 2. Written documentation will be placed in the student’s file.

  • 3. An advisory notification will be issued, stating that any further misconduct will

    result in dismissal from the program.

Attendance Probation

  • Students who exceed 20% absences in a registered Seminar or course will be issued an

    attendance warning.

  • The warning will notify the student that all missed work must be made up by the end of

    the Seminar or the student will receive a failing grade.

  • Students who exceed 25% absences in a registered Seminar or course will be terminated

Termination Policy

A student may be dismissed under the following conditions:

o Failure to meet probation requirements.

o Automatic dismissal for:

  • Attending class under the influence of drugs or alcohol.

  • Misconduct (including obscene, violent, or sexually inappropriate behavior,

    cheating, plagiarism, knowingly providing false information, continued use of

    cellphone and or smart devices after warning or disrupting class).

  • exceed 25% absences in a registered Seminar or course.

Appeals:

Students who wish to appeal may file a complaint with the Grievance Committee. To be

considered for re-enrollment, the student must provide evidence to the School President that the issue leading to dismissal has been resolved. Final decisions on readmission are at the discretion of the Board of Directors or School President.

Conduct Policy

Probation

  • Students will be placed on academic probation if they fail a Course/Seminar.

  • Students may be placed on general probation for misconduct or failure to pay tuition.

  • Once the probation requirements are met, students may be fully reinstated.

General Conduct Policy

  • Misconduct includes, but is not limited to: drug or alcohol use, class disruptions, obscene

    behavior, violent speech/behavior, sleeping in class, and cell phone or smart devices use

    in classrooms.

  • Students who fail to comply after warnings and probation may be terminated from the

    program with no refund.

Readmission Policy

  • In accordance with Title 40, Texas Administrative Code, Sections 807.221–224, students

    terminated for unsatisfactory progress may reenroll in the next available course/seminar.

  • Reenrollment does not override the approved refund policy.

  • After 180 days, reenrollment will be subject to the current fee schedule plus a $250

    reinstatement fee.

Readmission Appeal

  • Students wishing to appeal must file a complaint with the Grievance Committee.

  • Evidence must be presented to the School President showing the condition leading to

    dismissal has been rectified.

  • Readmission is at the discretion of the Board of Directors or School President.

Progress Reports

  • Formal progress reports are issued upon test completion.

  • Grades are recorded at the midpoint and end of each evaluation period, per Title 40,

    Texas Administrative Code, Section 807.222.

  • Students not making satisfactory progress at the midpoint will be placed on academic

    probation.

  • Failure to meet satisfactory progress by the end of probation results in termination.

Incompletes, Withdrawals, Repeats, and Remedial Work

  • A grade of “Incomplete” may be given to students who withdraw under eligible

    circumstances per Texas Education Code, Section 132.061.

  • Students with an “Incomplete” may reenroll within 12 months to finish without

    additional tuition.

  • Students wishing to withdraw must complete an exit interview and submit a withdrawal

    form for their file.

Make-Up Work

In accordance with Title 40, Texas Administrative Code, Section 807.244, make-up work must:

  • Be supervised by an approved instructor.

  • Demonstrate the same knowledge/competency as the original class.

  • Be completed within two weeks of the grading period.

  • Be documented with date, time, duration, and instructor signature.

  • Be signed by the student to acknowledge completion.

  • Not exceed 5% of total seminar hours.

Student Grievance Procedures

Step 1: Instructor/Staff Member

  • The student should attempt to resolve the grievance directly within 14 days.

  • A written grievance must describe the issue, the reason the student believes their rights

    were violated, and a proposed resolution.

  • The staff member must respond in writing within 7 days.

Step 2: Executive Director

  • If unresolved, the student submits a Grievance Form with evidence to the Executive

    Director within 14 days.

  • The grievance will be reviewed and investigated.

  • A written decision will be issued within 14 days.

Step 3: Appeal to President’s Office

o Appeals must be made within 14 days of the Executive Director’s decision.

o Grounds for appeal:

  • Procedures were not followed.

  • New relevant evidence exists.

o The President or designee will review the grievance process, hold a meeting with all

parties, and issue a final written decision.

Final Appeal: If unresolved, students may appeal directly to the Texas Workforce Commission

(TWC) within a three-year period.

Reporting and Record Keeping

  • All grievance documentation will be forwarded to the Executive Director and maintained per state archival policies.

Right to Appeal to Texas Workforce Commission

Unresolved grievances may be directed to:

Texas Workforce Commission

  • Career Schools and Colleges, Room 226T

  • 101 East 15th Street

  • Austin, Texas 78778-0001

  • Phone: 512-936-3100